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Case Study: Schneider National
Can Information Quality and Process Re-Design Coexist?
In real estate the three most important things to remember are
location, location, location. In Information Quality the most important
things to remember are process, process, and process. Schneider
National, the nation's largest truckload carrier, will share its
successes, failures, and watch-outs experienced during implementation
of an enterprise Information Stewardship program while also re-designing
its core processes.
- Gaining Senior Level Support for Information Stewardship
- Information Stewardship Implementation
- Process Design to Support Information Quality
About Eric Nielsen (nielsene@Schneider.com)
With 30 plus years of IT and business management experience, Mr.
Nielsen was hired to be the "change agent" to implement Information
Stewardship at Schneider National Inc. Half of his career has focused
on helping organizations appreciate the impact of information upon
their business and on architecting both technical solutions and
business processes that provide quality information.
Slides: click
here 
Establishing a Metadata Program - The Value Proposition
Getting management attention, acceptance and buy-in (i.e. funding!)
for a formal metadata management program requires solid research,
convincing metrics and impact statements, followed with a plan that
includes: a phased approach, critical success factors, risks and
mitigations, and success measurement criteria. This presentation
is based on the real-world approach taken by the author to build
understanding and gain approval by management to begin an on-going
metadata program. The author outlines how to demonstrate value (benefits
minus costs) in nontraditional, but financial sound ways. The focus
isn't on collecting metadata for metadata's sake, but rather, demonstrating
the impact to associate productivity and information quality.
About Kevin Schwerdtfeger (schwerdtfegerk@schneider.com)
Mr. Schwerdtfeger brings over 21 years experience in application
development and database design. He has worked as a self-employed
consultant and for consulting firms such as CSC, Cap Gemini America,
and Whittman-Hart/MarchFirst. His history includes a stint with
JohnsonDiversey as an Enterprise Data Architect. At Schneider National,
he performs the role of an Information Stewardship Architect in
his position of a Lead Data Architect.
Mr. Schwerdtfeger holds an Associate degree in Data Processing
from the University of Akron, a Bachelor of Science in Business
Administration from Cardinal Stritch University, and an MBA from
the University of Wisconsin, Milwaukee. He is married and has three
children, ages 12, 16 and 18. He is also an accomplished musician,
playing in the Milwaukee area over the last decade.
Slides:
Details
When:
Thursday, November 17th 2005
Where:
Milwaukee Marriott West
Highway F at I-94, Exit 295
Waukesha, WI 53186
1-262-574-0888
www.marriott.com
www.mapquest.com
Agenda:
1:00 - 1:30
- Registration
1:30 - 1:45
- WI DAMA Business & Speaker Introductions (Troy McCann)
1:45 - 3:00
- Can Information Quality and Process Re-Design Coexist? (Eric Nielsen)
3:00 - 3:15
- Break
3:15 - 4:30
- Establishing a Metadata Program - The Value Proposition (Kevin
Schwerdtfeger)
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